Frequently asked questions
about shopping in store
About shopping online
- I do not know how to shop online. Can you assist me?
- Can I send my order via WhatsApp, email or phone?
- Can you send me pictures or catalogues of your products?
- Do you sell online?
- How long does delivery take?
- Do you courier or use postal service?
- Do you deliver out of South Africa?
- Can I make a change to my order?
- If I placed more than one order can you courier it together?
- How will I know if you have received my payment?
- Why is my tracking number not working?
- How do I track my parcel?
- Why am I only seeing selected ranges online?
- Can I order online and collect in store?
- Do I need an account to shop online?
- Do you give discounts on bulk orders?